Tracy House, LSW, Outpatient Care Coordinator in London, works with patients and medical groups across six rural counties. Tracy recently learned a patient had missed several out-of-town medical appointments because the family truck was not safe to drive; the tires were literally thread-bare. Tracy put her compassion and problem skills into action by reaching out to local businesses. As a result, she was able to arrange for new tires – enabling the patient to drive the truck to needed medical appointments.
“That is not the only time House has arranged for new tires for a family,” said Dorothy Lockhart, KHP’s Regional Director in Lexington. “Transportation can make the difference as to whether a patient receives care or not, especially in rural communities.”